Terms of Service
Effective Date: August 1, 2025
Welcome to Crimson Iris, LLC (“Crimson Iris”, “we”, “us”, or “our”). By accessing or using our website or services, including uploading your genetic data to receive analysis results, you agree to the following Terms of Service (“Terms”).
Please read these Terms carefully. If you do not agree, do not use our services.
1. Eligibility
You must be at least 18 years old to use our services. By using our platform, you represent and warrant that you are of legal age.
2. Service Description
Crimson Iris offers a platform where users can upload genetic data files (e.g., VCF or genotyping array files) and receive personalized, non-medical insights based on that data. The results are intended for informational and personal insight purposes only, and are not intended as medical advice, diagnosis, or treatment.
3. No Account Required
You are not required to create an account. Your genetic data is processed and linked to a unique session ID provided at the time of upload.
4. Data Handling and Deletion
We automatically delete all uploaded genetic data and associated results 30 days after submission. You may request earlier deletion by contacting us at legal@crimsoniris.com.
We use secure third-party services, including Amazon Web Services (AWS) and ChatGPT (OpenAI) to process and store your data. We do not use your data for research, internal development, or third-party sharing beyond what is necessary to deliver the service.
5. Payment and Refunds
Crimson Iris charges a one-time fee for each analysis. If you do not receive your results due to an error or failure on our part, you are eligible for a full refund. Please contact us at legal@crimsoniris.com within 14 days of your upload to request a refund.
6. User Responsibilities
- You must only upload data that you have the legal right to use.
- Do not upload data belonging to others unless you have explicit authorization.
- Do not use our platform for unlawful, abusive, or harmful purposes.
7. No Medical Advice
The information and insights provided by Crimson Iris are not a substitute for professional medical advice or clinical diagnosis. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
8. Intellectual Property
All content, branding, and platform technology is the property of Crimson Iris, LLC or its licensors. You may not reproduce, distribute, or reverse-engineer any part of the service without our express permission.
9. International Users
We accept data uploads from users globally. However, you are responsible for complying with local laws and regulations related to genetic data and privacy.
10. Limitation of Liability
To the fullest extent permitted by law, Crimson Iris shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the services.
11. Changes to the Terms
We may update these Terms from time to time. The latest version will always be available on our website. Continued use of the service after any change constitutes your acceptance of the new Terms.